HighLevel's AI Employee answers calls, replies to texts and messages, and books appointments around the clock. We scope what it should handle, connect it to your phone, calendars, and channels, build the knowledge it answers from, and train your team to work alongside it.
We earn a commission if you sign up for HighLevel through our link. It does not change our recommendation: if another tool fits your business better, we will tell you.
HighLevel's AI Employee is a set of AI agents inside the HighLevel platform, often called GoHighLevel. Voice AI answers and makes phone calls. Conversation AI replies to text, web chat, email, Facebook, Instagram, and WhatsApp messages. Reviews AI replies to your reviews. They can book appointments on your calendar, update contact records, and pass a conversation to a person when it needs one.
Switching it on is quick. Getting it to answer the way your business would takes more work: deciding what it should handle, connecting it to the right calendars and channels, giving it accurate information to answer from, and checking its work after launch. That is the part we do.
We map the calls, texts, and messages you get today, decide which ones the AI answers and which go straight to a person, and help you choose the AI Employee plan that fits your volume.
We set up Voice AI on your business number and Conversation AI on text, web chat, and social messages, then link both to your calendars, contact records, and follow-up workflows.
We write the knowledge base your agents draw on: services, service area, hours, policies, and the questions customers ask most, so they answer from approved information and hand off anything else.
We run test calls and conversations before launch, review real transcripts in the first weeks, and train your staff to take transfers, follow up, and keep the agents current as your business changes.
It covers HighLevel's AI products, including Voice AI for phone calls, Conversation AI for text, web chat, email, and social messages, Reviews AI for review replies, and Content AI for marketing content. More advanced automations can be built in HighLevel's Agent Studio.
We set clear handoff rules before launch. Voice AI can transfer a call to a person, and Conversation AI can hand a conversation to your team, so anything outside what it should handle reaches someone who can help.
HighLevel offers a pay-per-use option and monthly AI Employee plans priced per location, and phone charges are billed separately. Prices change, so we confirm current pricing with you during scoping and choose the option that fits your call and message volume.
Yes. AI Employee access is managed at the account level, so if an agency runs your HighLevel account, we work with them to switch it on and set it up.
No. You buy HighLevel and the AI Employee from HighLevel, or through the agency that manages your account. If you sign up through our link, HighLevel pays us a commission. Our scoping, setup, knowledge base, testing, and training are our own separate service.
No. We also set up Retell AI, Smith.ai AI Receptionist, and Sameday, along with team AI platforms such as ChatGPT Business, Claude Team, Microsoft 365 Copilot, and Gemini, and we help businesses choose and connect other AI tools as well. We recommend the platform that fits how your business already works, and if your current tools can do the job, we will tell you that instead.
We decide that with you before rollout. We limit each connection to the access it needs, organize the documents the AI should draw on into approved knowledge sources, and review file sharing so people only see what they are meant to see.
No. Our training is built for owners, operators, and staff with little or no technical background, using your own work as the examples.
Book a free readiness assessment. We look at how your team works today and the tools you already use, then tell you plainly whether this platform is the right fit and what the setup would involve.
We are not tied to one vendor. If another platform fits your business better, we will tell you.
Tell us how your team works today. In a free assessment we will tell you whether GoHighLevel AI Employee fits, what setup involves, and where to start.
Book A Free Assessment →HighLevel and GoHighLevel are trademarks of HighLevel LLC or its affiliates. GISC Agentic Solutions is an independent business in the HighLevel affiliate program. We are not an employee or agent of HighLevel.
