Sameday answers calls, texts customers, and books jobs onto your real schedule for home and field service businesses. We scope what it should handle, connect it to your phones and field service software, build the knowledge it answers from, and train your office to work alongside it.
Sameday is an AI front office for home and field service businesses such as HVAC, plumbing, electrical, garage door, roofing, and solar companies. It answers overflow, after-hours, and missed calls, texts customers from a shared inbox, follows up on open estimates, and books jobs directly into field service software including ServiceTitan, Housecall Pro, Jobber, Service Fusion, and FieldRoutes.
Sameday's onboarding covers your greeting, service areas, pricing rules, and escalation policy. The harder part is getting those right for how your crews actually work: which jobs the AI can book, which calls go straight to the office, and what it should never quote. That is where we come in.
We look at the calls and texts your office gets today, decide which ones Sameday answers and books and which go straight to your team, and set when it picks up, such as overflow or after hours.
We port or forward your numbers, connect Sameday to your field service software so booked jobs land on the real schedule, and set routing for ring groups, after-hours calls, and priority customers.
We write down your services, service areas, job types, pricing rules, and what the AI must never quote or promise, so it books the right work and hands off everything else.
We test real call scenarios, from urgent requests to out-of-area callers, review calls in the first weeks, and train your office staff to take handoffs and keep the setup current.
Sameday lists integrations with ServiceTitan, Housecall Pro, Jobber, Service Fusion, and FieldRoutes, so booked jobs and customer records sync with the system your office already uses. We confirm what the integration does for your software during scoping.
Only the ones you choose. Sameday is often set to pick up overflow, after-hours, and missed calls while your team still answers first. You set rules for when a call goes to a person, by type of request, job value, or time of day.
Yes. Calls and texts land in one shared inbox, and the AI can reply or your team can take over in the same thread.
Sameday sells monthly plans based on minutes and locations, with custom pricing for larger operations, and says it does not require a long-term contract. Prices change, so we confirm current pricing with you during scoping.
No. You buy Sameday directly from Sameday. We provide the scoping, setup, integration, testing, and training as our own separate service.
No. We also set up GoHighLevel AI Employee, Retell AI, and Smith.ai AI Receptionist, along with team AI platforms such as ChatGPT Business, Claude Team, Microsoft 365 Copilot, and Gemini, and we help businesses choose and connect other AI tools as well. We recommend the platform that fits how your business already works, and if your current tools can do the job, we will tell you that instead.
We decide that with you before rollout. We limit each connection to the access it needs, organize the documents the AI should draw on into approved knowledge sources, and review file sharing so people only see what they are meant to see.
No. Our training is built for owners, operators, and staff with little or no technical background, using your own work as the examples.
Book a free readiness assessment. We look at how your team works today and the tools you already use, then tell you plainly whether this platform is the right fit and what the setup would involve.
We are not tied to one vendor. If another platform fits your business better, we will tell you.
Tell us how your team works today. In a free assessment we will tell you whether Sameday fits, what setup involves, and where to start.
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